Cloud Infrastructure Specialist

Posted: 12th Oct 2021
Atlas Cloud are seeking a highly motivated Cloud Consultant to join our implementation team. Experience in deploying IT solutions is essential.

The Role

Job title:

Cloud Infrastructure Specialist

Reports to:

Infrastructure Manager


Newcastle upon Tyne




Depending on experience

The Package

  • Competitive salary
  • Company pension
  • Unlimited annual leave
  • A flexible working approach
  • Perkbox membership
  • Access to online private GP healthcare

Job Summary

Reporting to the Infrastructure Manager, the primary purpose of this role is to manage and improve our public and private cloud platforms, that enable the delivery of cloud solutions to both existing and new customers. In this key position, the Cloud Infrastructure Specialist is the technical lead in major projects within our private platform and Azure infrastructure, and critical in ensuring the smooth running and security of Atlas Cloud systems on a day-to-day basis.


  • Manage, maintain and improve our Cloud presence in our Private Datacentre and in Azure
  • Technical lead of internal & external projects related to our platforms
  • Escalation for 2nd line Technical Engineers
  • Recommendation of improvements to existing processes and products
  • Ensures availability and performance of production systems
  • Ensures security best practices are followed for all Atlas Cloud systems and risks are remediated or escalated
  • Ensuring all monitoring tools are available and performing correctly
  • Escalation to Infrastructure Manager for any critical or security incidents
  • Providing support & escalating to senior members of the business when required
  • Providing support to colleagues across the wider business
  • Available for, potentially out of hours, major incidents


  • Meeting all Objectives and Key Results set quarterly across the year


  • Advanced troubleshooting skills
  • Excellent internal and external communications
  • Organised and thorough approach
  • Deep understanding of VMWare including ESXi Host and Vcenter configuration and maintenance
  • Extensive knowledge of Microsoft Server technologies including Active Directory, DNS, DHCP etc
  • Significant experience with Citrix, including Netscalers, MCS, Storefront and Citrix Cloud etc in a multi-tenanted environment
  • Backup solutions, ideally Veam, Azure and Skykick
  • Minimum of 4 years experience in a senior technical role
  • Microsoft Azure, including AAD, Storage Account, Workspaces, InTune etc
  • Microsoft Office 365 Tenant management
  • Storage systems including IBM V700, QNAP, Synology and Microsoft Storage Spaces
  • Monitoring systems

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Atlas Cloud is a leading managed service provider of complex IT solutions. We are a fast growing scale-up business with a 53% growth rate, on average, for the last 3 years.

Our business

We’re on a mission to “enable great work from anywhere” and have built a decade’s worth of experience that will be valuable to organisations of all sizes as part of their COVID-19 recovery.

Our current customers and partners span across the UK and Ireland. We are a cloud managed service provider delivering from both a private managed cloud environment and Microsoft Azure, with a subscription-based business model that enables our customers to consume complex IT services on pay per user per month. Our primary solution is DaaS plus complimentary security and productivity solutions, with a public cloud first bias helping us deliver the future of work.

Our Culture and Values

Our core values are to invest in our people and our product offerings, to innovate and stay ahead of our competitors, to continually improve our systems, to care for our customers and each other and to work with passion and precision.

Collaboration is the core of our business. We have an open culture where everyone has the ability to contribute ideas and solutions to accelerate the company growth and improve our operations. Atlas Cloud is a vibrant and fun place to work with an open plan, modern city centre office. Regular social events and a Friday beer fridge provide plenty of opportunity to blow off some steam.

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Atlas Cloud Limited

Reg number: 07297347

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