Our survey revealed what recruitment agencies have long feared; data theft in recruitment is rife. Having worked with recruitment agencies for over 10 years we're more than aware of this problem afflicting the sector but, thanks to our research, we've finally been able to identify the true scale of the issue.
Data has always been the most important asset in recruitment and our survey confirmed this continues to be the case. We also know that recruitment consultants are quite prepared to steal it, regardless of legal or contractual constraints. Clearly more needs to be done to protect this vital asset, but what?
There are many IT solutions that render employee data theft a near impossible task, without impacting on the employee experience; recruitment consultants can still access the data they need and work productively as they battle for the best talent.
The recruitment sector is incredibly competitive, and data being shared with rival recruitment agencies can significantly weaken your competitiveness. It's clear that recruitment agencies are in the midst of a data theft pandemic and they urgently need to protect their most valued asset by taking appropriate measures.
Pete Watson - CEO, Atlas Cloud
This study is the first to confirm what some of us in the recruitment industry have long suspected: data theft is a huge problem. In fact, the statistics show it’s a much bigger problem than some might have anticipated.
We’ve been taking steps to protect our data for years with the help of Atlas Cloud’s services. It’s important to us that our clients and candidates know that we take the safety of their personal and business information incredibly seriously, and that we can be confident our most valuable asset is protected.
Atlas Cloud’s survey shows that we are doing the right thing. Now that the extent of the problem has been revealed, there is no excuse for recruitment agencies not to take action to protect data, and having the right IT measures in place is the measurable and secure way to achieve this.
David Blair - CEO, BlairWest
Stealing recruitment data is like taking candy from a baby
We asked respondents how easy they thought it would be for them to take data with them if they were to leave the agency they currently work for and join a competitor or start up on their own.
With 62.9% of recruitment consultants stating that it would be easy or very easy to take data from the agency they work for it’s clear there’s an issue with recruitment I.T. when it comes to the protection of data and agency intellectual property. If these gaps in data security remain unplugged then this could lead to not only fines and reputational damage, but also competitors infiltrating an agency’s candidate and client base.
Recruitment agencies desperately need to plug the gaps in their data security controls.
Recruitment data theft is extremely commonplace
We asked respondents if they knew anyone who had taken data from an agency that they worked for when moving to a competitor or setting up on their own.
Having established how easy it is to take candidate and client data from an agency, it was worrying to find that 63.5% of recruitment consultants know someone who has done just that. So not only have we identified a weakness in data security but also a willingness to exploit it, despite data protection laws and common contractual prohibitions.
Contractual and legal restraints are not enough to stop data theft; recruitment agencies need to put physical barriers in place ASAP.
Recruitment data is critical to consultant success
We asked respondents just how important they consider data to be in their job as a recruiter.
69.6% of recruitment consultants stated that data was their most important asset or one of their most important assets. Having a strong database of candidate and client data is obviously critically important to a recruiter’s success. This establishes the motive behind many in the profession being willing to risk extracting data and taking it with them when they move on.
Data is also a recruitment agency’s number one asset, so why aren’t agencies protecting data better?
Recruitment I.T. Effectiveness
As part of our inaugural ‘State of Recruitment I.T.’ survey we also asked recruitment consultants to rate their different IT applications and services with respect to four different areas, from user satisfaction through to time efficiency. This has unearthed interesting insights into the current state of recruitment I.T. and where improvements need to be made in order to improve operational efficiency and user experience.
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