GROW WITHOUT THE GROWING PAINS

“At Direct Recruitment we take the time to develop real, lasting business relationships based on trust and honest communication. Atlas Cloud operates on the same policy, offering regular reviews and ongoing support to its clients which makes them a competent and reliable business partner.” – Tara Allen, Managing Director

Direct Recruitment

THE CLIENT

Direct Recruitment, which also trades under Direct Healthcare and the KWA brand, are recruitment specialists based in the North East with almost thirty years of industry expertise. Focusing on building valuable and long-lasting relationships with its clients and candidates over the past decades, the company has established itself as a trusted business partner and the go-to source for skilled workers in the region.

THE CHALLENGES

Before moving to the Atlas Cloud solution, Direct Recruitment had contracted an external company to provide their IT. Over time, the business’ hardware depreciated and became obsolete. Tara Allen, Managing Director at Direct Recruitment, reflects. “We were satisfied with our IT provider but our technology became outdated over the years. For example, we were running an aging, small server in the office that didn’t meet our needs so it was the perfect time to look at alternative solutions.”Due to the business not having any in-house IT resources available, Tara was keen on handing everything over to a reliable provider and let them take their IT hassle away. This led to the decision to go cloud and, after a couple of meetings with Atlas, the choice was made. “I instantly trusted Atlas Cloud; they really care, understood our needs straight away and offered great support throughout the process.”

“Atlas Cloud offers regular reviews and ongoing support to its clients which makes them competent and reliable business partner.”

THE ATLAS CLOUD SOLUTION

Overall, Direct Recruitment’s move to the Atlas Cloud was fairly seamless; the staff quickly got used to the solution, least of all because the Atlas Cloud team offered support on-site to ensure a smooth change-over. One of the main benefits the business now has is its increased mobility as staff are not confined to one single workstation at the office anymore. This makes way for hot-desking and remote working as well as simplifies the company’s 24/7 on-call service, allowing employees to deal with incoming enquiries in real time. In addition, Tara stresses that the business now has the capacity to grow flexibly thanks to the scalability of the solution.

Security was another important factor to be addressed. After staff, data is the most important asset for any recruitment business and cannot be compromised or put at risk. ISO 27001:2013 certified, Atlas Cloud offer online-banking security and ensure that sensitive business and client data is protected. Furthermore, data is stored in ISO 27001 certified data-centres and backed up regularly, providing a solid disaster recovery and back-up solution.

What had the biggest impact on Tara, however, was that Direct Recruitment and Atlas Cloud share their focus on building and nurturing great client relationships.

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